John Bentley, Chief Information Officer
Information technology is a significant component of Freed-Hardeman University. Information Technology exists to provide technology resources and support, enabling the university to offer quality, state-of-the-art education and services to it’s students and constituents.
Information Technology consists of four areas: Administrative Systems, Network Support, Workstation Support, and Video and Voice Services. These areas work together in providing information technology support and services to both academic and non-academic related functions of the university.
Administrative Systems. The area of Administrative Systems is responsible for all hardware and software necessary to carry on all university related business. This area is staffed by a Senior Programmer/Analyst, a Programmer/Analyst, and a Programmer.
Network Support. Network Support includes all support for the Local Area Network, Internet connectivity, voice, data, and video wiring, and all university servers. The Network Support area is staffed by two Network Administrators, a Plant Cabling Administrator, and student workers.
Workstation Support. The area of Workstation Support provides support for all university-owned computers and peripherals. Workstation Support is staffed by Workstation Support Specialists and student workers.
Video and Voice Services. The Video and Voice Services area provides support for video services (Cable TV), voice services (telephones), and multi-media teaching tools. Video and Voice Services is staffed by a Video and Voice Systems Administrator.